603-669-3033 for 24 hour assistance

New Customers

The City Fuel team has served residential customers since 1936.  We welcome new heating customers!

Services

Click here to open an automatic delivery account and receive a FREE EPA-Certified Tank Inspection and a FREE Heating System Efficiency Test. More Info »

City Fuel serves thousands of customers, all our neighbors. Our full-service commitment separates us from our competitors in Southern NH.  We maintain the largest on-payroll staff of experienced service technicians in the area. Our fleet of Home Heating Oil Delivery Trucks is the largest in the area. Our dedicated office staff knows who you are and maintains the records for thousands of customers with different needs and preferences.  We cater to customers in Greater Manchester, NH, including Bedford, Auburn, Hollis, Candia, Hooksett, Goffstown, Merrimack, Deerfield, Allenstown, Suncook, Londonderry, Derry, Amherst, Litchfield, Weare, Dunbarton, Pembroke and New Boston.

The “City Fuel Advantage”:

  • We offer one source for Heating Oil delivery and service needs. Your business truly matters to us!
  • City Fuel has over 300,000 Gallons of Oil Storage and 70+ years of Oil Risk Management experience.  This allows for increased oil delivery and storage capabilities, which benefits our customers in any crisis, 24 hours a day, 365 days a year.
  • We ensure your heating system is designed correctly in ways that part-time contracting companies are not familiar with. 
  • We provide 24 hour first priority assistance in any need.  All of our customers receive our 4 Hour Response Guarantee for after-hours emergency service or your service charge is free.
  • You won’t need costly repair callbacks.  Our experienced service technicians specialized in heating and get the job done right the first time.
  • Enjoy warranty protection for all related parts and heating equipment
  • Enjoy the benefit of an automatic delivery
  • Access 24-hours a day to one of the largest full-time certified service technician departments in NH.  All of our technicians have a minimum of 10 years of experience – most have more than twenty
  • With a central office at 67 Willow St. in Manchester, NH, you are guaranteed to speak with a local Service Manager that knows and understands your needs.
  • Central dispatching from our office located at 67 Willow St. in Manchester, NH allows for on-time, cost effective service, 24 hours a day.  We do not charge by the mile!
  • Our local warehouse is stocked with every conceivable spare part and piece of equipment that we may need to respond to a neighbor’s call for help.
  • Ten cent ($.10) per gallon discount off heating oil when paid within 10 days of delivery.

Questions new homeowners should ask their heating company:
At City Fuel, we want to ensure that new homeowners fully understand what goes “behind the scenes” at our company to ensure you will be comfortable and safe year-round, especially during the heating season.  Here are a few questions to think about:

  1. What happens is if you lose heat in the middle of the night? Answer: City Fuel provides an on-call technician who is available to speak with 24-hours a day and who is always ready to respond to a crisis immediately.  We are never far away!
    (**Other companies do not have the necessary skilled reliable technicians who are on-call 24-hours a day, nor do they have all the necessary parts at their disposal to ensure you do not go without heat once they answer your call.** )
    Click here to learn more about the benefits of the City Fuel Service department. More Info »
  2. Do I have to pay for my oil delivery all at once? Answer: Once you open an account with City Fuel and your application is approved, we extended you credit, allowing payments to be spread throughout the year.
    Click here to learn more about City Fuel’s automatic delivery. More Info »
  3. Does City Fuel offer pricing protection and pre-buy? Answer:  Stop worrying about high oil bills coming in at the worst part of the year – around the winter holidays!  Join the City Fuel “No Risk Budget CAP” to enjoy protection against high oil prices and spread your payments over 10 months.  Stop receiving large heating bills, without having to pay $2000 or more to oil dealers at once for pricing protection.  We do not want to finance operating costs with your hard earned money!
    Click here to more about the City Fuel “No Risk Budget CAP” program. More Info »
  4. Does City Fuel sell high quality heating oil? Answer: The fuel oil we sell at City Fuel is the highest quality of heating oil available.  We store over 300,000 gallons locally in two bulk plant facilities in Manchester, NH before it is delivered to your home, always ensuring your investment is safe and secure.  If you choose to purchase pre-buy oil, we go to great lengths to protect your investment by buying enough oil for your entire heating seasons and protecting the purchase with oil insurance contracts to offset any price changes before it is delivered to your house.
    (**City Fuel has over 70 years of oil inventory management, pre-buy experience and risk management expertise – the most out of any company in greater Manchester**)
  5. Is your service staff well-trained? Answer:  All of our service technicians have completed the highest level of training certification offered by the leading heating oil training and certification academy (New England Fuel Institute).  With a combined 200 years of training and expertise, City Fuel technicians ensure your service related issues are solved promptly and efficiently, reducing costs and eliminating any emergency situations.  (**Not all oil companies invest in training certifications or requirements for their service technicians.**)
    Learn more about the benefits of the City Fuel Service Department. More Info »
  6. What parts and products does the City Fuel Service department use for repairs and heating system replacements? Answer:  City Fuel uses parts and products from only the leading manufactures.
    (**Not all oil dealers have a service department, and many contractors who install and service heating equipment do not have the same level of expertise, parts and knowledge as the City Fuel team.**)
    Learn more about the benefits of the City Fuel Service Department. More Info »
  7. Is your company insured and bonded? Answer:  City Fuel has been insured and bonded for over 70 years.  Because we are one of the largest Oil Dealers in NH, we have the necessary liability insurance available in order to account for any need.  All of our service technicians and delivery drivers work for our company full time and have undergone an intense background check.
    (**It is very important you can trust your oil dealer; that it is an ethically-operating company that has no criminal charges against it.)
    Click here to learn more about City Fuel community involvement and history. More Info »

City Fuel offers the most qualified Service Department in Southern NH.  We will help you determine how to fix your issue in the most economic manner possible – meeting and exceeding your expectations in a way that only a specialized heating company can.  This includes ensuring your entire system is designed correctly in ways that part-time contracting companies are not familiar with.  All of our work is backed applicable manufacturer warranties.

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Using city fuel is the best thing ever happening to me. Staff is very nice and you can always count on them. Exceptional customer service. They always go above and beyond to help you. Love you guys.

Patricia Gerrard